As WEDA’s customer you are cared for by our in-house highly qualified service staff.

Beside support by telephone and on-site assistance, our service specialists can dial themselves directly into your unit – if you wish – and can eliminate problems promptly.

• Teamviewer & Reshipment Form

  Here is the link to the download of the Teamviewer as well as the link to our Reshipment Form. For further inquiries please turn to our Service.

  Download Teamviewer

  Download Reshipment Form

  
  

• Hotline & Emergency Service

  You can reach our service team Monday through Thursday from 07.00 a.m. to 04.15 p.m. and Fridays from 07.00 a.m. to 01.00 p.m. as follows:

  Telefon: +49 4441.8705.52 
  E-Mail: service@weda.de

  
  

  Outside these times, our Emergency Service is available as follows:

  Mon - Thu:      16:45 - 20:00 pm
  Friday:            13:30 - 20:00 pm
  Sat - Sun:        07:00 am - 20:00 pm

• Spare parts order

  Spare parts can be ordered from 7:00 a.m. to 4:15 p.m. at the number

  +49 4441.8705.852